Compassionate care and personalised diabetes and weight loss support, at your own pace.
Looking for support with diabetes or struggling to understand why managing weight can be so challenging? We’re here to help.
Our goal is to work alongside you, providing considerate care and guidance to help you find balance in managing diabetes and /or obesity, with life. Together, we’ll create a path toward better health.
Looking for support with diabetes or struggling to understand why managing weight can be so challenging? We’re here to help.
Our goal is to work alongside you, providing considerate care and guidance to help you find balance in managing diabetes and /or obesity, with life. Together, we’ll create a path toward better health.
Nic is a diabetes and obesity nurse practitioner , working in diabetes since 2004 and is SCOPE credited in obesity management since 2022. She completed her Masters in Advanced Nursing (Nurse Practitioner) at the University of Melbourne and has been endorsed as a nurse practitioner since 2020.
She has completed courses in Health Coaching, Motivational Interviewing and the Flinders Model.. Nic has completed AANP Intermediate certification in obesity management and completed a mentorship in obesity management through the Horizons Program.
She takes a holistic approach. Working with clients to develop self-management skills and knowledge to manage their diabetes and weight loss management including behavioural changes. She can work on motivation and confidence to achieve success in your diabetes and weight loss goals.
She looks forward to working with you.
Diabetes Care & Management
Whether you have prediabetes, just been diagnosed with diabetes or established diabetes, we can support you to manage the complexity and demands, living with diabetes can bring. We provide considerate care. Being mindful of a person’s circumstances, showing empathy, and providing support in a way that is gentle and understanding.
Weight Loss Support/Obesity Management
Been told to just eat less and move more?
That’s only part of the picture. Weight struggles are not just about willpower—your body is designed to hold on to energy. Hormones, appetite, and emotions all play a role.
You’re not failing. With the right support, you can find an approach that works for you—one that improves your health and helps you feel your best.
Maintaining your current weight is a valuable goal, especially when managing long-term health. It’s not always about losing weight—sometimes, preventing further gain and building sustainable habits are just as important. Small, steady changes can make a big difference in how you feel and support your overall well-being.
You don’t have to do it alone.
Improved health literacy through individualised education.
Self-management development
Insulin education
Working with people with unstable diabetes
A Nurse Practitioner (NP) is an experienced registered nurse with advanced training, qualified to assess, diagnose, prescribe medications, and provide specialised care. Working alongside GPs and specialists, NPs enhance client access to healthcare, particularly in chronic disease management, preventive care, and complex health needs.
With a Master’s qualification and extensive clinical experience, NPs offer an autonomous yet collaborative, person-centred approach, easing demand on the healthcare system while supporting doctors and allied health professionals. Their goal is simple: better health outcomes through teamwork and holistic care.
Nurse Practitioners work within their scope of practice. This means some may be paediatric trained vs adults, or trained in emergency or chronic disease or aged care etc. Nic works in adult diabetes and obesity as her scope of practice.
After 20 years as a Credentialled Diabetes Educator, Nic now works as a Diabetes & Obesity Nurse Practitioner only.
A Credentialled Diabetes Educator (CDE) is a healthcare professional with specialised training in diabetes management, education, and support. Recognised by the Australian Diabetes Educators Association (ADEA), CDEs empower people with diabetes to manage their condition confidently through personalised guidance on medication, nutrition, lifestyle, and self-care.
Working alongside GPs, specialists, and allied health teams, CDEs provide evidence-based education and practical strategies to improve health outcomes. Their goal is simple: to support, educate, and inspire individuals to live well with diabetes.
After 20 years as a Credentialled Diabetes Educator, Nic now works as a Diabetes & Obesity Nurse Practitioner. This allows no limits on the number of appointments and NP rebates for these visits.
No.
You may self-refer to see a nurse practitioner. The number of visits are not limited. However, it is important not to attend your GP on the same day for the same reason you are seeing a nurse practitioner, so you will be able to obtain a Medicare rebate for both visits.
As a chronic disease focused nurse practitioner (diabetes & obesity), it is important that a team approach to care and communication is in place to support you. A referral from your GP or specialist can provide added benefits. It ensures that your care is aligned with your broader health plan, especially if you have existing conditions or are under specialised treatment. Referrals can also help improve communication among your healthcare team, leading to more personalised and coordinated care. By working together, we can support your journey toward better health with tailored advice and solutions, ensuring you get the most out of every consultation.
A private consultation with no Medicare Rebate is available, if not eligible for Medicare.
Would you like us to help with your patient/client?
As a Diabetes & Obesity Nurse Practitioner, we welcome referrals for pre-diabetes, diabetes or weight loss support.
Optimising BGLs early after diagnosis is important to achieve a “legacy effect” to improve health outcomes in the long term for clients. Diabetes & Obesity NPs support clients achieve this as part of a team approach.
An obesity nurse practitioner ensures clients receive dedicated time and support through a structured, four-pillar approach—focusing on nutrition, exercise, behavior, and medical care. With regular check-ins, personalised goal setting, and tailored education, you can trust that your clients will be guided through sustainable, long-term weight management strategies that complement their overall treatment plan.
You will receive an initial and subsequent consultation notes summary, with recommendations and plan for review.
Send referrals or communications to one of the following:
mpdiabetesed@argus.net.au
referral@mpdiabetesed.com.au
New clients are welcome for diabetes or obesity consultations. Appointments are available in-clinic or via Telehealth (you will need to be able to access a computer with a camera and sound).
Review appointments may be Telehealth/Telephone/in-clinic
Our 4-step process
You may manage your appointment by following the hyperlink in your appointment confirmation email “Appointment Link” ie reschedule or cancel.
After your initial appointment has been confirmed, you will receive an Intake Form via email, from the practice management software, Halaxy.
This needs to be completed prior to attending your appointment.
Please make contact with us if you do not receive this form.
The Intake Form will contain:
client details
introduction source
Medicare card details
card payment details
medical history – general and questions specific to diabetes or weight
fee structure
privacy statement
consent form
Medicare rebates are available without referrals under item numbers for nurse practitioners.
It is important not to be attending your GP on the same day for the same reason to be eligible for both rebates.
Medicare rebates are indexed annually.
This practice will process your rebate after payment has been processed. The rebate will go to the bank details you have set up with Medicare.
Our service may be included in your Care Plan, organised through your GP. Care Plans include 5 subsidised allied health visits in a 12-month period, involving two practitioners, other than your GP, to help support you manage your chronic condition.
A nurse practitioner can be included in your care plan.
You will still be able to use 5 subsidised visits outside your nurse practitioner consultations.
New client Nurse Practitioner item number – 91206
Review client Nurse Practitioner item number – 82215
The full fee is due on the day of your appointment. The Medicare rebate will be processed for you.
See Medicare rebates section.
Square (in-clinic only) – 1.9% card use charge
Credit card – Visa/Mastercard – 1.9% card use charge
Pay ID
Appointment Duration Fee Pensioner Rebate (01/03/2025)
New clients: 60min $150 $130 $111.55 $73.80(Telephone rebate)
Review: 40min $100 $90 $73.80
Review: 20min $70 $65 $50.05
Rebates are for in-person, Telehealth or Telephone consultations unless otherwise stated.
We have a strict 24hr business day cancellation requirement.
A non-attendance or late cancellation fee will be applied.
(special circumstances exempt)
This does not attract a Medicare rebate.
Our clinic prefers to see clients in an appointment to discuss medication requirements and renewal prescriptions. If you are a current client, and have an issue with your scripts, please email and request a short consultation to complete your script. It will be a telephone consultation.
contact@mpdiabetesed.com.au
You are welcome to park in the driveway entrance in front of the grey security gates or park in the street.
This clinic operates Tuesday to Thursday only.
Outside of these hours, you may not receive a response.
Preferred out of office communication is by email
– contact@mpdiabetesed.com.au
The Victoria Virtual Emergency Department (VVED) is available for Victorian residents to access urgent diabetes care 24 hours a day, 7 days a week.
You will be connected to doctors and diabetes nurse practitioners via a video call and receive medical advice from the comfort of your home.
You can pre-register, before you need the service and create an account.
Website: https://www.vved.org.au/
If it is life-threatening, please ring triple zero (000)
ATTN: Healthcare Professionals:
VVED offers on-demand consultations, enabling Urgent Care Centres, Primary Care Providers, Aged Care Homes and other healthcare providers to call VVED while the patient is still at their facility or residence, and have a direct consultation with an emergency physician. They provide a pathway for referral back to primary health care providers for patients who have had an emergency telehealth consult and require follow‐up.
Website for HP: https://www.vved.org.au/healthcare-provider/
This statement is included with your Intake Form
This privacy policy is to provide information to you, our client, on how your personal information is collected and used within our practice and the circumstances in which we may share it with third parties. This includes your health information.
When you register as a client of our practice, you provide consent for health professionals and practice staff to access and use your personal information so they can provide you with the best possible healthcare. Only those who need to see your personal information will have access to it. If we need to use your information for anything else, we will seek additional consent from you.
Our practice will need to collect your personal information to provide healthcare service to you. Our main purpose for collecting, using, holding, and sharing your personal information is to manage your health. We also use it for directly related business activities, such as financial claims (Medicare related/Insurance company claims and payments), practice audits and accreditation, and business processes such as staff training.
The information we collect about you includes your:
Name, date of birth, address, and contact details
Medical information including medical history, medications, allergies, adverse events, immunisations, social history, family history and risk factors
Medicare number for identification and claiming purposes
Healthcare identifiers
Our practice may collect your personal information in several different ways:
When you make your first appointment an Intake Form will be sent through secure email from Halaxy. This will collect your medical history, name & demographics, Medicare card details, credit card details etc.
During administering medical services, we may collect further personal information. We use electronic transfer of prescriptions (eTP). We access My Health Record where appropriate. We do not upload documents to My Health.
We may also collect your personal information when you visit our website, send us an email or SMS, telephone us, make an online appointment or communicate with us using social media.
In some circumstances personal information may also be collected from other sources. Often this is because it is not practical or reasonable to collect it from you directly.
This may include information from:
Your guardian or responsible person
Other involved healthcare providers, such as specialists, allied health professionals, hospitals, community health services and pathology and diagnostic imaging services
Your health fund, Medicare, or the Department of Veterans’ Affairs (as necessary)
We sometimes share your personal information:
With third parties who work with our practice for business purposes, such as accreditation agencies or information technology providers. These third parties are required to comply with our policy of confidentiality, APP’s and this policy
With other healthcare providers
When it is required or authorised by law e.g., court subpoenas
When it is necessary to lessen or prevent a serious threat to a client’s life, health or safety or public health or safety, or it is impractical to obtain the client’s consent
To assist in locating a missing person
When there is a statutory requirement to share certain personal information, e.g., some diseases require mandatory notification
Only people who need to access your information will be able to do so. Other than while providing medical services or as otherwise described in this policy, our practice will not share personal information with any third party without your consent. We will not share our personal information with anyone outside Australia, unless under exceptional circumstances that are permitted by law, without your consent. Our practice will not use your personal information for marketing any goods or services directly to you without your express consent. If you do consent, you may optout of direct marketing at any time by notifying our practice in writing.
We operate and communicate with organisations throughout Australia, we may therefore disclose personal information outside the State or Territory in which the individual resides.
Your personal information may be stored at our practice in various forms. We are a “paperless” practice, meaning that the bulk of your health records are stored electronically, our computers are secured by passwords and timed screen savers. We use software programs that are specifically encrypted for use in a healthcare setting where confidentiality and security of medical information is paramount. We do still receive many reports and information from third parties regarding your medical information via post and email services and in this case, we keep those in a secure location until scanned into your electronic file. After scanning, this information is securely disposed of through shredding. Our practice stores all personal information securely.
This privacy policy will be reviewed regularly to ensure it is in accordance with any changes that may occur. Patients will be made aware of any changes through the website or by notice posted in the practice from time to time.
Coming soon
Most weeks a FB post is uploaded. Please follow the link to view:
3 options to make contact with us
Email: contact@mpdiabetesed.com.au
Referrals: mpdiabetesed@argus.net.au or referrals@mpdiabetesed.com.au (for GPs, specialist, allied health referrals)
Mobile: 0466 273 216 Tu-Th
Booking online:
Choose a clinic i.e. new or review client (review in-clinic or review Telehealth)
Click on next available, to find suitable day and time (if Review Telehealth appointment, you will need to select duration required). Use scroll arrow to find later appointment date.
Click on desired appointment.
Fill in your details & submit. Please note, new clients will be sent a secure electronic Intake Form from the Practice Management Software.
